GUARANTEE
All our appliances come with a level of warranty. All brand new appliances come with a full 12 months manufacturers guarantee (Domestic Use Only) - Please register your appliance within the first Month to activate your guarantee
Graded and Refurbished appliances come with a 6 month guarantee (Domestic Use Only). If your item was delivered by ourselves and you are within 20 miles by road, we will come and repair/replace for free.
If you are further than 20 miles then the item must be returned to ourselves for
repair/replacement at buyers expense.
If we find the appliance has been used for Commercial purposes, or has been used by multiple households then a charge would be applied to any repair(s)
REFUNDS
Customers may return an item without any reason for a full refund providing it is within 14 days
of purchase. That means, irrespective of whether an item is defective or not, it can be returned
within 14 days of purchase.
After 14 days of receipt a repair, replacement or credit note will be issued should a problem
occur with the product
If you have any questions or would like to know more about the warranty of your appliance,
please contact us.
